Privacy Policy

Privacy Policy

Last Updated: July 19, 2024

1. Introduction

Welcome to biblicalhelpandhope.com (the “Website”). Biblical Help and Hope (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of your information in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Your name, email address, postal address, phone number, and payment information.
  • Usage Data: Details about your visits to our Website, including but not limited to traffic data, location data, weblogs, and other communication data.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you including:

  • Direct Interactions: You may provide your data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To fulfill orders for our resources
  • To manage your account and provide customer service
  • To notify you about changes to our services or products
  • To provide you with information, products, or services that you request from us
  • To improve our Website and services
  • To ensure that content from our Website is presented in the most effective manner for you and for your computer
  • To administer and protect our business and this Website
  • To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
  • To make suggestions and recommendations to you about goods or services that may interest you

5. Data Sharing

We may share your personal data with the following parties:

  • Service Providers: To our service providers who provide IT and system administration services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulatory Authorities: To comply with any legal obligation, or to protect the rights, property, or safety of Biblical Help and Hope, our customers, or others.

6. Data Storage and Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: You have the right to request a copy of the information we hold about you.
  • Rectification: You have the right to correct data that we hold about you that is inaccurate or incomplete.
  • Erasure: You have the right to request that we erase your data, under certain conditions.
  • Restriction of Processing: You have the right to restrict the processing of your data, under certain conditions.
  • Data Portability: You have the right to transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Withdraw Consent: Where we are relying on consent to process your personal data, you may withdraw consent at any time.

If you wish to exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Biblical Help and Hope with your personal information. We are committed to protecting and respecting your privacy.